In an emergency
Call 1122 now — do not message and wait
Chest pain or pressure. Sudden weakness, numbness or drooping on one side of the face or body. Difficulty breathing. Heavy bleeding that will not stop. A fit or seizure. Unconsciousness or someone who cannot be woken. Severe abdominal pain. A serious burn or a deep wound. In pregnancy: heavy bleeding, severe headache with blurred vision, or the baby's movements stopping. Rescue 1122 answers across Punjab, or go straight to the nearest emergency department.
This website, the clinic's WhatsApp line and the automated assistant are not emergency services. They are not monitored continuously, a message may not be seen for hours, and nobody here can reach you. Minutes matter in the conditions listed above and a message costs you those minutes.
What the information here is for
The articles, the service descriptions and the medicine leaflets on this site are general health education, written for adults in Pakistan and reviewed by clinicians practising at Aslam Clinic. They exist to help you understand a condition, prepare for a consultation, and recognise when something needs attention.
They are not a diagnosis, not a treatment plan, and not advice about you. A page cannot take your history, look at you, feel your abdomen, listen to your chest or read your last blood test. Those are the things a consultation is.
Reading this site does not make you our patient
- No doctor–patient relationship is created by reading a page, sending an enquiry, or messaging the WhatsApp line. It begins when a clinician here takes you on.
- Nothing you type into this website is added to a medical record, and no clinician is monitoring it for warning signs.
- Never delay seeing a doctor, and never stop a medicine you have been prescribed, because of something you read here.
- If a page here disagrees with your own doctor about your own case, your doctor is right. They have the one thing this site does not: you.
About the medicine pages
Each medicine page carries uses, dosage, composition, side effects, warnings and storage, drawn from the manufacturer's approved literature and DRAP-registered product information.
- A leaflet is not a recommendation. Listing a medicine does not mean it is right for you, and dosage shown is the standard adult range, not your dose.
- Prescription-only medicines are marked. The pharmacist verifies a valid prescription before dispensing one, every time, without exception.
- Side-effect and interaction lists are not exhaustive. Tell the pharmacist what else you take, including herbal and over-the-counter remedies.
- Self-medicating with antibiotics is how antibiotic resistance spreads. Please do not ask for one without a prescription; we will decline.
- Report a suspected adverse reaction to us and to DRAP's national pharmacovigilance centre. Reporting is how a rare harm becomes a known one.
About the automated assistant
An automated assistant answers the clinic's WhatsApp line first. It books, reschedules, answers routine questions about timings and prices, and routes a message to the right person. It is not a clinician and it does not triage clinically.
Never rely on an automated reply for a clinical decision
The assistant can be wrong, can misread a message, and can miss urgency a person would catch. If your question is about a symptom, ask for a human — say “doctor” and the conversation is handed over during Mon & Wed 4:00–8:00 PM · Sat 10:00 AM–5:00 PM. If it is an emergency, call 1122.
The full notice on what the assistant is, who supplies it, and how to challenge something it said is at /legal/ai.
Accuracy, and its limits
Clinical guidance moves. An article accurate when it was reviewed can be out of date a year later, and drug prices and availability change more often than that. Every article shows when it was last reviewed and who reviewed it — see /legal/editorial for how that process works.
If you find something here that is wrong or out of date, please tell us at complaints@aslam.clinic. Corrections to clinical content are made by a clinician, not by whoever is nearest the keyboard.
Where responsibility sits
Dr Hammad Aslam, MBBS (Diabetologist) is accountable for the clinical content published here. We stand behind the care we give and the accuracy of what we publish, and we correct errors promptly when they are found.
What we cannot accept is responsibility for the outcome of a decision taken on the basis of a general article rather than a consultation — because that decision was taken without the examination that would have made it safe. This does not limit our liability for the care actually provided at the clinic, which is a matter for the law of medical negligence and for Punjab Healthcare Commission.